Jira Rules of Engagement

This is not necessarily Jira specific, but most of my experience is with Jira due to long time exposure.

• No tickets are unsigned
• Tickets are assigned to the person who needs to take action, see also “Avoid depeche tickets”, below

• Tickets are either open or closed

• Avoid depeche tickets, unless
  • You assign for assistance
  • You assign for review
  • You assign for clarification
  • You assign for test
• A ticket should be deployable